Coffee Bean Direct recognizes the importance of being clear about the use of your personal information, so please read this entire section- it details the ways in which we use and protect your personal information.
1. Information Collected by CoffeeBeanDirect.com
CoffeeBeanDirect.com is designed specifically to cater to our customers’ needs and shopping experience, and any information obtained is used solely to this end.
Information Provided by Customers: For order fulfillment, we require a billing/shipping address, a phone number, and an email address. This information is used exclusively for us to properly fulfill your orders, as well as to communicate with you if there is a problem/question about your order. We do have a newsletter, but it is opt-in only, and you will only receive such correspondence from us if you give us specific permission.
Third Parties: CoffeeBeanDirect.com makes use of online ads and affiliate links to drive potential customers to our site. The Parties who provide these advertising services, be they paid ads or affiliate services, track whenever a visitor clicks on these links and comes to our site. These services also get notification whenever such a visit results in a sale on this website. These third parties DO NOT have access to any personal, identifying information, nor any specific information to the purchase and browsing behavior of the visitor. Coffee Bean Direct will not share any private customer information with any third party of this kind.
2. Information Shared by CoffeeBeanDirect.com
Coffee Bean Direct and its aliases are neither in the business of, nor interested in selling customer information to other parties. We want our relationship with our customers/visitors to be one based on trust. Below is a summary of what we do with your information.
In-House Use: Coffee Bean Direct conducts its entire order fulfillment process internally, meaning that any and all order information you submit to us is accessed exclusively by our employees via our secure internal computer networks.
a) Shipping. We use FedEx shipping for the vast majority of orders placed on our website. Shipments outside the continental United States are fulfilled via FedEx or USPS. Your delivery address information is provided to FedEx and USPS strictly for delivery purposes. Your order number is provided to FedEx for customer shipment tracking purposes. No other information of any kind is shared with FedEx and/or USPS that does not directly relate to delivering or tracking your order.
b) Amazon Checkout. CoffeeBeanDirect.com supports Checkout by Amazon as an optional way to pay for your orders. Should you choose to use this optional checkout method, your order information and delivery information is derived from and shared to your Amazon account. Please see Amazon’s privacy statements for more information on how they manage your information.
Payments: CoffeeBeanDirect.com, in taking orders online, communicates with credit card and other payment processors as part of the order process. The acquisition of this information is covered in section 1.1. These payment processors require the strictest of data security, and Coffee Bean Direct operates in full compliance with these requirements. CoffeeBeanDirect.com servers do not store your credit card information, nor do Coffee Bean Direct employees have access to seeing your credit card numbers.
Consent by Users: Any other use of personal information not described above is done strictly with the consent of the user. For instance, we maintain an email newsletter, for which we necessarily use email addresses provided by users to us. Subscription to our email newsletter is strictly activated via an opt-in action by the user.
3. Information Security
Our Equipment: Orders placed on the Coffee Bean Direct website are done using a secure 256-bit TLS (Transport Layer Security) encryption. Our server is constantly monitored and protected by the latest security measures. All computers that Coffee Bean Direct uses to process orders are protected by the latest in Internet security.
4. User Responsibility
User Passwords: Users of this website are responsible for keeping their account login information (usernames, passwords, etc) private on their end. Be sure to log out every time you are finished doing business with CoffeeBeanDirect.com, especially if accessing from a public or shared computer. Coffee Bean Direct is not responsible for any loss or damage incurred through misuse of your account. Coffee Bean Direct employees do not have access to your account password, nor will any employee ask you for your password.
User Computers: End user is responsible for the security of their own computers or any other device that is used to access CoffeeBeanDirect.com.
Customer Alternatives to CoffeeBeanDirect.com: If for whatever reason you do not wish to order with us via our website, you are free to place orders by phone at our toll-free number. Please note that you must still provide payment and delivery information to us and that this information will be used for order fulfillment in the same way it is used on our website.
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