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We do it ourselves. No middlemen or middlewomen. And no resellers.

We try to roast and ship orders within 24 to 48 hours. Monday through Friday. Orders placed Friday through Sunday will be processed on Monday.

You absolutely get free shipping! As long as you live in the 48 contiguous United States. Free shipping is not available for Hawaii, Alaska, US territories or APO/FPO/DOP addresses.

We ship anywhere within the contiguous 48 US states, Hawaii, Alaska, US Territories, or APO/FPO/DPO. We do not ship internationally. Yet.

We ship from our family-owned roastery in beautiful Hunterdon County, New Jersey.

You can do it online 24/7, 365 days a year! Having trouble? No worries. The internet is a difficult place if you’ve run out of coffee. We’re here to help you. You can call us toll-free at 888-232-6711,
Monday to Friday from 8:30 am until 4:30 pm ET.

We accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Shop Pay, Google Pay and Meta Pay. Our website is secure and encrypted. Rather place your order with one of our family? Call us toll-free at 888-232-6711.

If you have any issues with your order, please contact us at 888-232-6711 or contactus@coffeebeandirect.com within 30 days of the date you received your order to initiate a return, refund, or exchange. Make sure to have your original packaging available when you call.

We’ll gladly help and send another coffee you’ll love (of the same value or less) or refund the cost of the coffee you received.  Refunds are applied to the payment method used when you made your purchase.

Refunds are not available for gift cards or gift subscriptions.

Yes, we ship large commercial orders. Please call us at 888-232-6711 to discuss how we can help you.

Ah, a connoisseur! Yes, we sell full bags of unroasted coffee. Please call us at 888-232-6711 for pricing and shipping arrangements.

Call us at 888-232-6711 during business hours (Monday-Friday, 8:30am-4:30pm ET) or email us at contactus@coffeebeandirect.com. You may also use the contact link on our website. Speak soon!