1. HOW MUCH WILL SHIPPING COST?
SHIPPING IS FREE if you select standard shipping to an address within the 48 contiguous United States. Free shipping is not available for Hawaii, Alaska, US territories or APO/FPO/DOP addresses.
Please note that the flat rate FedEx Ground option is NOT express shipping, it is simply an option available to customers who cannot use or do not want USPS delivery. You can select an expedited delivery option. Expedited rate options with charge estimates are available at checkout.
2. DO YOU OFFER EXPRESS SHIPPING?
Yes. You can select an expedited delivery option. Expedited rate options with charge estimates are available at checkout.
3. HOW LONG WILL IT TAKE TILL I GET MY PACKAGE?
Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment.
We do our best to get your order out the door and on its way the business day after you place it.
FedEx, USPS, and UPS do not make guarantees on transit times due to unforseen factors, such as weather.
Due to State regulations, we are unable to ship unroasted coffees to Puerto Rico or Hawaii.
For orders shipped outside the 48 contiguous United States, risk of loss and title transfer to the customer upon our delivery of the shipment to the carrier. We are not responsible for delays, loss, theft, damage, misdelivery, or non-receipt occurring after the shipment leaves our facility, regardless of cause, including customs processing, carrier delays, or acts of God. We do not offer refunds, credits, or replacements for shipping delays or non-receipt of these orders. Estimated delivery times are provided by carriers and are not guaranteed. Customers are responsible for any customs duties, import taxes, or fees, and for filing any carrier claims for lost or damaged shipments; we will provide tracking and shipment documentation to support such claims. By placing an order to one of these destinations, the customer accepts these terms.
